Location
Melbourne, Australia (Hybrid)
Reporting to
Chief Executive Officer (CEO)
About Eyeonic
Eyeonic is an Australian Digital Health company transforming vision care through innovative, cloud-based visual field testing technology. Our platform enables accessible, scalable and affordable glaucoma screening and monitoring across clinics, pharmacies, telehealth and community settings globally.
As we continue our rapid expansion across Australia, the UK, Asia, and emerging markets, we are seeking a highly organised and commercially minded Growth Operations Coordinator to support our growth initiatives and operational execution.
The Opportunity
The Growth Operations Coordinator will play a critical role in supporting the execution of Eyeonic’s commercial strategy by coordinating projects, managing sales operations, tracking partnerships, and ensuring that growth initiatives are delivered efficiently.
This is a hands-on role for someone who enjoys working across multiple functions, solving problems, and helping turn strategic opportunities into commercial outcomes.
Key Responsibilities
Commercial Operations
- Coordinate the execution of strategic growth initiatives and partnerships.
- Maintain and manage sales pipelines, opportunities and customer onboarding processes.
- Monitor and report on key commercial metrics, including sales activity, revenue, and customer engagement.
- Prepare reports, presentations and dashboards for management and board meetings.
- Support pricing proposals, commercial agreements and tender submissions.
Project Coordination
- Manage timelines and deliverables for pilots, implementations and strategic projects.
- Coordinate internal and external stakeholders to ensure projects are delivered on time.
- Track action items and follow up on key business initiatives.
- Support product launches and market expansion activities.
Partnership & Customer Success Support
- Coordinate onboarding and training activities for new customers and partners.
- Assist in managing relationships with distributors, healthcare providers and strategic partners.
- Support customer communications and ensure high levels of engagement and satisfaction.
- Maintain accurate records within CRM and operational systems.
Growth & Process Improvement
- Identify opportunities to improve operational efficiency and scalability.
- Develop and document internal processes and standard operating procedures.
- Assist with market research and competitor analysis.
- Support grant applications, funding opportunities and strategic business initiatives.
Administration & Executive Support
- Provide administrative and coordination support to the CEO and leadership team.
- Prepare meeting agendas, minutes and action registers.
- Coordinate travel, events, conferences and stakeholder engagements as required.
About You
Experience
- Experience in operations, project coordination, business operations, or a commercial support role.
- Strong project management and organisational skills.
- Excellent written and verbal communication skills.
- High attention to detail and ability to manage multiple priorities simultaneously.
- Advanced proficiency in Microsoft Office and CRM (Hubspot) systems an advantage.
- Strong analytical and problem-solving capabilities.
Desirable Experience
- Experience within healthcare, MedTech, SaaS or technology industries.
- Experience working in a start-up or high-growth environment.
- Exposure to international business operations and partnerships.
- Experience preparing reports for executive teams or boards.
Personal Attributes
- Proactive and highly self-motivated.
- Commercially minded with a strong sense of ownership.
- Adaptable and comfortable working in a fast-paced environment.
- Strong relationship-building skills.
- Curious, resourceful and solutions focused.
- Passionate about innovation and improving healthcare outcomes.
What Success Looks Like
Within the first 12 months, you will have:
- Established effective operational processes to support growth.
- Improved visibility of commercial opportunities and project delivery.
- Successfully coordinated customer and partner implementations.
- Enhanced reporting and performance tracking across the business.
- Become a trusted operational partner to the CEO and leadership team.
Why Join Eyeonic?
- Join an award-winning Australian Digital Health company with global ambitions.
- Work alongside industry-leading clinicians and innovators.
- Make a meaningful impact on preventing avoidable blindness worldwide.
- Be part of a dynamic, entrepreneurial and purpose-driven team.
- Opportunity for career growth as the company scales internationally.
